Privacy Policy
Last updated: January 15, 2026
Monveralix Consultoría Financiera S.A. de C.V. (hereinafter, "Monveralix"), with registered address at Av. Paseo de la Reforma 265, Floor 8, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
For the purposes described in this notice, we may collect the following categories of personal data: • Identification data: full name, date of birth, nationality, CURP, RFC. • Contact data: email address, phone number, postal address. • Financial data: approximate income level, information about debts and financial commitments (voluntarily provided during guidance sessions). • Browsing data: IP address, browser type, pages visited on our website, access times.
2. Purposes of Data Processing
The personal data we collect will be used for the following primary purposes, necessary to provide our services: • Provide personalized financial guidance. • Evaluate your eligibility for government support programs. • Develop individualized financial action plans. • Monitor the progress of your financial plan. • Respond to requests, inquiries, and complaints. Additionally, we will use your data for the following secondary purposes: • Send informative communications about new programs and educational resources. • Conduct satisfaction and service quality surveys. • Prepare internal statistics (without individual identification).
3. Data Transfers
Monveralix does not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be transferred in the following cases: • To competent authorities, when required by law or judicial order. • To government institutions, exclusively when you expressly authorize us to process social support applications on your behalf. • To data processors who provide us with technology services, operating under confidentiality agreements.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights). To exercise any of these rights, send your request to privacidad@monveralix.com with the following information: • Full name and contact method for communicating the response. • Clear description of the data regarding which you wish to exercise your rights. • Copy of a valid official ID. We will respond to your request within a maximum of 20 business days.
5. Security Measures
Monveralix implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing, including data encryption in transit and at rest, role-based access control, and periodic security audits.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For details on the types of cookies used and how to manage them, please see our Cookie Policy.
7. Changes to this Privacy Policy
Monveralix reserves the right to update this privacy policy to reflect changes in our practices or applicable legislation. Any modifications will be published on this same page with the corresponding update date.
8. Contact
If you have questions or comments about this privacy policy, you can contact us at: • Email: privacidad@monveralix.com • Phone: +52 (55) 4172-8930 • Address: Av. Paseo de la Reforma 265, Floor 8, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX